Golden Horse Casino Cookie Policy
- Introduction
This Cookie Policy applies to the official website of Golden Horse Casino, located at 45 New England Road, Scottsville, Pietermaritzburg, KwaZulu-Natal, South Africa, and operated within the Tsogo Sun group of properties. This document explains what cookies are, how cookies and similar tracking technologies are used on the website, the categories of cookies deployed, and the options available for managing cookie preferences.
By continuing to use the Golden Horse Casino website, you acknowledge that you have read and understood this Cookie Policy. This policy should be read together with the Privacy Policy and other legal notices published in the footer of the website, including the Disclaimer, Security notice, and PAIA information.
Questions about this policy can be directed to the contact details in section 7 of this document.
- What Are Cookies
Cookies are small text files that are placed on a device, including a computer, tablet, or mobile device, when a website is visited. Cookies allow a website to recognise a device on subsequent visits and to store certain information about preferences or actions.
Cookies may be set by the website visited (first-party cookies) or by third-party services operating on that website (third-party cookies). Cookies may be session-based, meaning they are deleted when the browser is closed, or persistent, meaning they remain on the device for a defined period or until deleted manually.
Similar technologies, including web beacons, pixels, and local storage objects, may function in a comparable manner to cookies and are covered by this policy where applicable.
- Categories of Cookies Used
Golden Horse Casino uses cookies and similar technologies for the following purposes:
3.1 Strictly Necessary Cookies
These cookies are required for the basic operation of the website. They enable core functions such as page navigation, access to secure areas, and the proper loading of website content. These cookies do not collect personal information for marketing purposes and cannot be disabled without affecting the functionality of the website.
3.2 Functional Cookies
Functional cookies allow the website to remember choices made by the user, such as language preferences or login status for account-related sections of the site, including the Rewards programme. These cookies improve usability but are not essential to the core operation of the website.
3.3 Analytics and Performance Cookies
These cookies collect information about how visitors use the website, including which pages are visited most frequently, how long users remain on specific pages, and any error messages encountered. The information collected by these cookies is aggregated and does not identify individual users. This data is used to improve the performance and structure of the website.
3.4 Marketing and Targeting Cookies
Where applicable, marketing cookies may be used to deliver content relevant to user interests, to limit the number of times a particular notice is displayed, and to measure the effectiveness of communications. These cookies may be set by third-party advertising or analytics providers operating on behalf of the company. They may track activity across multiple websites.
- Legal Basis for Cookie Use in South Africa
Golden Horse Casino operates in South Africa and is subject to applicable South African data protection legislation, including the Protection of Personal Information Act, 4 of 2013 (POPIA). Under POPIA, the collection and processing of personal information, including information gathered through cookies, must be conducted lawfully, for a specific and legitimate purpose, and with appropriate safeguards in place.
Where cookies involve the processing of personal information, Golden Horse Casino may rely on one or more of the following grounds:
- Consent, where the user has actively agreed to the use of non-essential cookies
- Legitimate interest, where the use of cookies is necessary for the proper functioning of the website or for analytics purposes that do not override user rights
- Compliance with a legal obligation, where applicable
Users have the right to withdraw consent for non-essential cookies at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred prior to withdrawal.
- Managing Your Cookie Preferences
Cookie preferences can be managed or consent can be withdrawn at any time using the methods set out below.
5.1 Browser Settings
Most web browsers allow control of cookies through browser settings. Browsers may be configured to block all cookies, to alert the user when a cookie is being set, or to delete cookies that have already been stored on a device. The method for adjusting these settings varies by browser. Users should refer to their browser’s help documentation for specific instructions.
Disabling certain cookies may affect the functionality of the Golden Horse Casino website, including access to account-related features.
5.2 Third-Party Opt-Out Tools
Where third-party analytics or advertising cookies are in use, it may be possible to opt out of data collection by those providers directly through their own opt-out mechanisms. Golden Horse Casino does not control the data practices of third-party providers once a user leaves the website.
5.3 Cookie Consent Mechanism
Where a cookie consent tool or banner is implemented on the Golden Horse Casino website, it may be used to review and adjust preferences for non-essential cookie categories at any time.
- Updates to This Policy
Golden Horse Casino may update this Cookie Policy from time to time. Any changes will be published on this page with a revised effective date. Users are encouraged to review this policy periodically to remain informed about the use of cookies and related technologies. Continued use of the website following the publication of changes constitutes acceptance of those changes.
- Contact Information
Questions or concerns regarding this Cookie Policy or the use of cookies on the Golden Horse Casino website can be directed to:
Golden Horse Casino
45 New England Road, Scottsville, Pietermaritzburg,
KwaZulu-Natal, South Africa
Telephone: +27 33 395 8500
Email: [email protected]
For matters relating to access to information held by Golden Horse Casino, refer to the PAIA notice available in the footer of the official website at www.goldenhorsecasino.co.za.