Golden Horse Casino Web Login

Logging In to Your Golden Horse Account

We use Tsogo Rewards for web login access. If you’ve registered once at our casino in Pietermaritzburg, you’ll use the same details online. The web portal lets you check points, see exclusive promotions, change your hotel bookings, or update your membership status. All you need is your registered email or membership number, plus your password, to access your account.

Getting there’s easy enough: on goldenhorsecasino.co.za, look for the Tsogo Rewards area. Remote gambling or online gaming? We don’t have that. All casino play only happens at 45 New England Road, and the web login’s for rewards, offers, and managing your stays.

How to Sign In

First, open goldenhorsecasino.co.za. In the menu, find Tsogo Rewards and click through. You’ll see the login option - enter your email or membership number and the password you chose at sign-up. Hit the login button, and your dashboard opens.

If your login fails, double-check the details against what you registered with on site. Any mismatch leads to errors, so use only the info from your Golden Horse sign-up.

What to Do If You’re New

Only new members must register in person at our casino or on the hotel desk. We’ll hand you a Tsogo Rewards card. Once you have it, then online activation opens up.

Head to the Tsogo Rewards part on our website. Pick the “activate” option. Punch in your card number, mobile, and email. Set a password, input the PIN we send to your phone, and confirm to finish. Usually, any points you earned at the casino appear in your account by next day.

Managing Promotions and Offers

From slot draws to seasonal events, you’ll see active promos on your member dashboard.

Any promo you see has its own rules. Click into the offer, go over the terms, opt-in if needed. Some promotions want manual activation before counting your play, so give things a check before your visit. As long as you swipe or tap your card when playing, promo entries get counted automatically.

Your Points Balance and Tiers

When you log in, your main member dashboard shows total points, tier level, and how much you need for the next upgrade. Points get credited from slot play, games at our tables, hotel stays, restaurant bills, and spending on other amenities.

We use tier levels: entry, silver, gold, platinum. Each tier unlocks more benefits - things like earlier access to new promos, discounts, or better earning rates on the floor.

Pull up your points and go into the transaction history section, set the dates you want, break it down by activity or property. If you see pending points, give it a day or so - some points arrive after a short delay. Keep in mind, unused points expire if you don’t earn or spend for a full year. We’ll warn you about expiration in your online account.

Booking Your Stay

Rewards members get special rates at our 96-room hotel, right by Scottsville Racecourse. Online bookings are open to logged-in members only. Go to the “hotel” tab, choose Golden Horse, put in your dates and room type, check your rate, then confirm. Discounted member pricing applies automatically. Sometimes, offers pop up bundling rooms, meals, or gaming credits together. Always check what’s available before you book.

Forgot Your Password?

Click the reset password link on the login page. Enter your email, follow the instructions in your inbox. Be sure to act quickly, since the link times out after 24 hours. Protect your account with a password that’s hard to guess. Once done using your account, log out if the device’s shared.

Suspicious points activity? Or can’t fix a password yourself? We’re on call at [email protected] or +27 33 395 8000.

Security Tips

Don’t share your login with anyone, ever. If you spot an option for two-factor authentication, switch it on. We’ll never email you asking for your password, so ignore and report any mail that does.

Where We Operate

All casino gaming is live only, at 45 New England Road, Scottsville, Pietermaritzburg. Visit for 400+ slots and over 20 table games - from American Roulette to Blackjack, plus a quiet salon prive if you want privacy. Our working hours are 08:00-04:00 Sunday to Thursday, then all weekend from Friday through to Saturday night.

We offer restaurants, bars, event and conference spaces, a driving range, kids arcade, and more. Real-money play lives at our physical tables and machines. The website is where you handle your membership, rewards, and bookings.

How To Verify the Real Site

Only sign in at goldenhorsecasino.co.za or on a subdomain of tsogosun.com. Some third-party sites pretend to offer Golden Horse web login for online bets, but those aren’t valid or safe, and may steal your info.

Make sure the web address really reads https://www.goldenhorsecasino.co.za, and check if you see Tsogo Sun’s name in the SSL certificate. Our contact details won’t change: [email protected] or +27 33 395 8000.

Phishing emails pop up sometimes - don’t click any unknown links. If ever unsure, type our website into your browser directly.

Using the Portal On Mobile

Our rewards site works with any phone or tablet browser. On the homepage, tap the menu, choose Tsogo Rewards, and sign in as you would on a desktop. The dashboard fits mobile screens, no different login page is needed.

We don’t have a mobile app. For fast access later, add our login page to your phone’s home screen.

Contact for Help

If you run into login trouble, spot a points error or need to double-check any booking, our guest relations team’s ready to assist.

Business hours are covered, with more support when it’s busy on weekends. For anything urgent late at night, walk over to our on-site casino reception and we’ll sort it out.